- Most orders will ship within 1-3 business days.
- Orders with powder coating can take up to 3 weeks to ship.
- Orders with custom work, drill and tap, complete blades, or other parts that need to be assembled or modified can take up to 2 weeks to ship.
- No returns on electrical items, custom items, powder coated items, complete blades, or any items that have been modified in any way.
- If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 15 days of the day the item was delivered to your shipping address.
- We will issue a refund on receipt, excluding the original delivery charge (shipping and handling) and a 10% restocking fee.
- Returned items should be unused and must be returned in original condition along with a copy of the original invoice. Abused, neglected or altered products are excluded from this guarantee and will not be returned, replaced or refunded.
- Goods will only be accepted for return if they are postmarked within 15 days of the Delivery Date, unless we have notified you otherwise.
- You must include a copy of the original invoice along with the return.
- Delivery charges are not refundable.
- The cost of returning the item to us is your responsibility.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- Allow three weeks for a refund.
- There will be a 3% charge due to payment processor fees
Address to return parts to:
The Custom Saber Shop
1105 E IONA RD
Idaho Falls, ID 83401